Unit1EstablishmentofBusinessRelations

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills:ExplainingYourJob

nTextBank:RelationshipinBusiness

nUnit2TradeFair

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills:On-siteService

nTextBank:PrepareYourTradeShowDisplay

nUnit3CompanyIntroduction

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills:DescribingGraphs

nTextBank:IntroducingYourCompany

nUnit4AFactoryTour

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills:EntertainingClients

nTextBank:BusinessEntertainingSkills

nUnit5ProductIntroduction

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills:PromotionActivity

nTextBank:PersonalSelling

nUnit6InquiriesandOffers

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills:GivingNumbers

nTextBank:WritingaBusinessLetter

nUnit7Counter-offer

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills:MakingNegotiation

nTextBank:BarrierstoSuccessfulNegotiation

nUnit8AcceptanceandOrder

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills:GettingThingsDoneonTime

nTextBank:HowtoGetThingsDone

nUnit9Packing

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills：MakingaCase

nTextBank：PackingCharge

nUnit10Shipment

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills：ConsideringAlternatives

nTextBank：ShipmentAdvice

nUnit11Insurance

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills：ShowingCauseandEffect

nTextBank：CargoInsurance

nUnit12Payment

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills：MakingandRespondingtoSuggestions

nTextBank：MethodsofPayment

nUnit13Contracts

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills：ConcludingtheDeal

nTextBank：BusinessContracts

nUnit14CommodityInspection

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills：GivingReasons

nTextBank：CCIBandInspection

nUnit15ComplaintsClaims

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills：ExpressingArguments

nTextBank：DealingwithComplaints

nUnit16Arbitration

nBusinCSSProfile

nSimationalDialogue

nDataBank

nCareerSkills：MakingRecommendations

nTextBank：ICCandArbitration

nUnit17Agency

nBusinessProfile

nSituationalDialogue

nDataBank

nCareerSkills：MakingArrangements

nTextBank：TypesoftheAgents

nAppendixA：國(guó)際商務(wù)英語(yǔ)口語(yǔ)應(yīng)試指導(dǎo)

nAppendixB：國(guó)際商務(wù)英語(yǔ)口語(yǔ)模擬試題

nAppendixC：常用外貿(mào)縮略語(yǔ)

nAppendixD：Tapescripts

n參考文獻(xiàn)