建議回復(fù):
Dear David,
Good day to you.
I tried to get you on the phone yesterday, but it was a pity that you were not in the office.
Regarding the offer of memo foam pillow, sorry to cause you some inconveniences. We hope to keep the same US$ 20/pc, the offer is really special for you. You know well the cost of furniture, and we are a factory and we have to cover much cost on factory management. The pressure is quite heavy for us. Now the US dollar drops dramatically as well, but the material cost is rising. Sometimes we are forced to increase the price. But we always do best to cover more on our side.
For the current order, to be frank, now we offer to other customers’ US$ 22.5/pc. We’d keep it as a secret. To appreciate our long-term cooperation.
Our boss finally promised the price USD20/pc. Believe now we can move forward the order as planned. Could you kindly let us know when we can expect the deposit?
At the same time, attached please find the pillow logo for your approval. Is it the one for you?
Best regards,
Yvonne
Notes
1. 開(kāi)篇提及給客戶(hù)打電話。表示重視與客戶(hù)之間的合作。誠(chéng)懇!
2. 說(shuō)明接受開(kāi)始的報(bào)價(jià)。簡(jiǎn)潔的說(shuō)明理由,由于工程面臨各種的壓力,在情在理??蛻?hù)會(huì)比較樂(lè)意接受。
3. 加以強(qiáng)調(diào)說(shuō)明價(jià)格的優(yōu)惠和特別允許,以利于客戶(hù)容易接受和加速訂單的進(jìn)展。
4. 期望。加強(qiáng)對(duì)解決問(wèn)題的肯定。