Apple姐作為資深貿(mào)易數(shù)據(jù)資訊顧問(wèn),進(jìn)入數(shù)據(jù)行業(yè)已經(jīng)8年,國(guó)際貿(mào)易專業(yè)畢業(yè),服務(wù)近千家外貿(mào)出口企業(yè),堅(jiān)持與大家分享開(kāi)發(fā)國(guó)外客戶的技巧以及這些年來(lái)對(duì)數(shù)據(jù)的理解和經(jīng)驗(yàn),只為幫助到每一個(gè)從事出口業(yè)務(wù)努力奮發(fā)向上的外貿(mào)人。
催款是外貿(mào)業(yè)務(wù)的一硬傷,現(xiàn)在跟大家分享一下怎么樣寫催款信。
1.外貿(mào)催款信怎么開(kāi)頭Again we call your attention to your payment due April 30.
We again call your attention to the following invoices which, according to our records, are still unpaid well beyond our normal terms:
Once again, we ask for your cooperation in paying your account which is now more than two months past due.
We have not received any response from you to the recent reminder we sent you on May 20 about your overdue account.
You did not respond to our first reminder of your overdue balance of $2578.50.
You have not answered my previous letters asking for payment on your $2578.50 purchase.
2.催款信中說(shuō)什么理由Would you please let us have an explanation of why the invoice is still outstanding?
Please let us know why the balance has not been cleared.
We would like to know if there is a reason for your delay in paying your long overdue account.
3.緊急催付信怎么寫1.We cannot understand why your company has failed to repond to all our inquiries, because your account is seriously in arrears.
2. We are unwilling to accept any further orders from your company except on a cash basis until you have settled your past-due account of $5000.
4.最后通牒怎么寫1.This letter is to notify you that we have no choice but to put your delinquent account into the hands of our attorney if your check for $5000 is not received by August 10.
2. We are instructing our attorney to proceed with the collection of your overdue accout, now five months in arrears, in whatever manner may be deemed necessary to protect our interests.
5.外貿(mào)催款信怎么結(jié)尾We would greatly appreciate your prompt payment.
We are counting on your cooperation in making a prompt payment.
Please send us your payment today, or at least let us know your reason for the delay.
Please restore our confidence in you and maintain your good credit rating by sending us your payment now.
另外需注意時(shí)間拖得越久,貨款越難收回。
在催款之前,先弄清客戶造成拖欠的原因。是疏忽,還是對(duì)產(chǎn)品不滿,是資金緊張,還是故意,應(yīng)針對(duì)不同的情況采取不同的收帳策略。
催款不是什么見(jiàn)不得人的事,也沒(méi)有什么妙語(yǔ),最有效的方式就是有話直說(shuō),千萬(wàn)別說(shuō)對(duì)不起,或繞彎子。
只要技巧運(yùn)用得當(dāng),完全可以將收款作為與客戶溝通的機(jī)會(huì)。當(dāng)然,如果客戶堅(jiān)持不付款,這種客戶失去又有什么大不了的。
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