Chapter 1 Business Trips商務(wù)出行

Unit 1 Traffic交通

Unit 2 Bank銀行

Unit 3 Customs海關(guān)

Unit 4 Hotel賓館

Unit 5 Touring and Shopping旅游和購(gòu)物

Chapter 2 Business Activities商務(wù)活動(dòng)

Unit 1 Business Phone電話

Unit 2 Reception接待

Unit 3 Visiting參觀

Unit 4 Meeting會(huì)議

Unit 5 Product Launch新產(chǎn)品發(fā)布會(huì)

Unit 6 Making a Product Presentation產(chǎn)品簡(jiǎn)報(bào)

Unit 7 Describing Products產(chǎn)品描述

Unit 8 Trade Show參加商展

Unit 9 Market Research市場(chǎng)調(diào)研

Unit 10 Product Promotion產(chǎn)品推銷

Unit 11 Placing an Order訂貨

Unit 12 Dispute Settlement爭(zhēng)端解決

Unit 13 Goods Returned and Replacing Goods退貨換貨

Unit 14 After-sale Service售后服務(wù)

Chapter 3 Business Negotiations商務(wù)談判

Unit 1 Price Negotiation價(jià)格談判

Unit 2 Business Talk業(yè)務(wù)接洽

Unit 3 Agency代理

Unit 4 Commission and Discount傭金和折扣

Unit 5 Bid and Tender招標(biāo)和投標(biāo)

Unit 6 Technology Transfer技術(shù)轉(zhuǎn)讓

Unit 7 Compensation Trade補(bǔ)償貿(mào)易

Chapter 4 Other Relevant Knowledge商務(wù)相關(guān)知識(shí)

Unit 1 Interview面試

Unit 2 Staff公司員工

Unit 3 Corporate Culture公司文化

Unit 4 Corporate Training公司培訓(xùn)

Unit 5 Business Environment商務(wù)環(huán)境

Unit 6 Business Etiquette商務(wù)禮儀

Unit 7 E-business電子商務(wù)

Unit 8 Trade Mark and Patent商標(biāo)與專利

Unit 9 Joint Venture中外合資企業(yè)

Unit 10 Culture and International Business文化與國(guó)際商務(wù)